To the librarian who had to ask my son to stop climbing up the side of the checkout desk: I’m sorry. I don’t know how I was oblivious to that when it was happening right beside me. He does know better than that. I HAVE taught him manners. He DID have consequences for the incident.
I was supremely disappointed to be THAT mom of THAT child. I am dreadfully sorry you witnessed our imperfection. We will do better next time.